Contact & Complaints Process

Required (privacy law, user redress)
How to Contact Us or File a Complaint
For privacy-related questions or to lodge a complaint, contact:

Privacy Officer: Avery Collins
Email: privacy@signalpointgroup.com
Address: 329 Howe Street, Unit 521, Vancouver, BC V6C3N2

Complaint Procedure:

1. Submit your complaint to our Privacy Officer.

2. We will acknowledge receipt within [e.g., 7 business days].

3. We will investigate and respond with findings and any steps taken within [e.g., 30 days].

4. If you are not satisfied, you may appeal in writing via the above contacts.